Is Esurance A Good Insurance Company? Reviews From Over 1,214 Customers

It's good insurance. I had no problems, I just need cheaper rates.

It's given me the best rates.

It's easy to do online.

Great service, great rates.

The customer service is good, but the policy amount is definitely not.

They were very efficient and prompt when their services or assistance were necessary.

They keep checking on me and sending me alerts. My insurance went down by renewing the service.

The process is good and easy.

After all this time with them, they wanted a time-stamped picture of my odometer.

It's good. However, I'm not sure why my bill has increased.

I have been with Esurance for three years and have not had any claims. I recently changed from full coverage to state minimum, and my payment barely changed. I am experiencing financial difficulties and I thought my new payment would be much lower when I called to change it, but it was not. How can it only be a few dollars cheaper for considerably less coverage?