Is Esurance A Good Insurance Company? Reviews From Over 1,213 Customers

Updated

Patrisha
Verified Review
Good
No complaints aside from increases in policy premium without explanation every renewal period.
Ronnie
Verified Review
You all have been great. I just think that I'm paying too much just because I had a company work truck for 3 years with no accidents and didn't need to have any.
You all have been great. I just think that I'm paying too much just because I had a company work truck for 3 years with no accidents and didn't need to have any.
Tina
Verified Review
Good
It's good insurance. I had no problems, I just need cheaper rates.
Amanda
Verified Review
Excellent
It's given me the best rates.
Tilira
Verified Review
Good
It's easy to do online.
Mike
Verified Review
Excellent
Great service, great rates.
Robert
Verified Review
Excellent
The customer service is good, but the policy amount is definitely not.
Vanessada
Verified Review
Good
They were very efficient and prompt when their services or assistance were necessary.
Kendra
Verified Review
Excellent
The process is good and easy.
Alicia
Verified Review
Poor
Their prices keep increasing for no apparent reason.
Tara
Verified Review
I filed my first claim and it had a very long form, asking for answers to irrelevant questions. I assume this is not typical.
I filed my first claim and it had a very long form, asking for answers to irrelevant questions. I assume this is not typical.
Daniel
Verified Review
Your rates seem inaccurate. I have a plan with Esurance that's better than the quotes for $113 per month, and I've been told that I'm overpaying.
Your rates seem inaccurate. I have a plan with Esurance that's better than the quotes for $113 per month, and I've been told that I'm overpaying.
Joe
Verified Review
Average
After all this time with them, they wanted a time-stamped picture of my odometer.
Thang
Verified Review
Average
It's good. However, I'm not sure why my bill has increased.
Amy
Verified Review
I have been with Esurance for three years and have not had any claims. I recently changed from full coverage to state minimum, and my payment barely changed. I am experiencing financial difficulties and I thought my new payment would be much lower when I called to change it, but it was not. How can it only be a few dollars cheaper for considerably less coverage?
I have been with Esurance for three years and have not had any claims. I recently changed from full coverage to state minimum, and my payment barely changed. I am experiencing financial difficulties and I thought my new payment would be much lower when I called to change it, but it was not. How can it only be a few dollars cheaper for considerably less coverage?