Is Erie Insurance A Good Insurance Company? Reviews From Over 557 Customers

I've been with Erie for about 20 years now. They are great when it comes to answering questions and handling anything that I need. I was only comparing different insurance quotes, but I will be staying with Erie.

Erie is the best insurance company I have ever had. I would still be with them, but they do not operate in Arizona.

Great.

Expensive.

I have been with Erie Insurance for over 30 years. During that time, I have recommended Erie to many people. However, recently, I am finding that I am paying much more for my insurance with Erie than what people are paying with competitors. That's why I'm starting to research other companies and coverage.

Find a cheaper insurance.

We had one claim for a stolen vehicle and every step of the process was met with a good response from everyone we worked with.

Erie was a great company until my car was totaled by a hail storm. They didn't seem to appreciate having to pay out, so instead of sending me a premium statement for my new car, they canceled my insurance. They claimed I didn't pay the premium, then sent me a refund for unearned premium. This left a bitter taste!

They are excellent. We have had them for over 40 years, always with wonderful customer service.

Excellent.

They were good, but their prices are too high.

I've had them for a long time and they have been really good.

Great!

Personable and accommodating. Responsive and available. Mario has been great.

It's good insurance.

Great service, but the price increases after a claim, even after years of service.

It's fine. I haven't had to use it, thank goodness, so I really can't give a real review. Have a great day.

I have been an Erie customer for 25 years. I do feel it's quite expensive. I think I've had one minor accident with a deer, but never a car accident. I believe I should get some kind of lower rates. I'm nearly 60 years old and I only drive 3 miles to work and back.

The price for full coverage insurance is very good. You can't beat paying only $55 a month.

Overall, excellent service.

Great job, try it!

It would have a five-star rating if they didn't keep raising my rates despite never being in an accident.

Over the years, they have always gone above and beyond what I would have expected. They are fair and prompt in handling customer service issues. They have always tailored my policy to meet my needs at a very fair price.

I have been with Erie for 73 years. No problems!

I have not had any problems with them yet.

For the past two years, they have been there for me. Given the current times, I require a rate cut.

The rates are good.

Good rates, easy to deal with

Immediate assistance when needed.

I would have given them a 5 if my rate was a bit lower.

The price is fair and the one time I used them, they were very cooperative with my difficult schedule, and never rushed me into the next step of the process.

I've never really had any problems, but I was just looking to see if I could get the same insurance for less than what I'm currently paying.

Wonderful people, wonderful rates. They are the very best.

I've had this insurance for a long time and have had no problems.

Price and customer service

Great customer service.

Easy to work with. Great agent experience.

It doesn't make sense that it's cheaper for two vehicles than one.

The customer service and local agent are exceptional. The premium price is unbeatable, but I moved out of the company's coverage area.

The coverage is good and they are responsive, but their rates are very high.

Best customer service. Each time I have needed anything, it's always been done quickly.

Their claim service is local and their premiums are reasonable.

They have been great over the 25 plus years until last year when I had an accident. Right after that, they greatly raised my premium. I didn't think that was quite right, especially after so many years without any accidents.

Because they have the best rate in the market and exceptional customer service

Quick response, nice people to talk with. The price is good too.

Mostly good, but I've found cheaper rates.

I had no problems, I was just checking prices.

Excellent coverage, service, and price.

Good rates, good service.

The price and service have been great. I am not changing from Erie, just another broker.

Despite being a good driver with no points, accidents, or tickets, and only commuting one and a half miles to work, my premium keeps increasing.

Excellent service and price.