Founders vs Mercury Car Insurance

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4.8 Rating

2,700 Reviews

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Last Updated: January 2022

Ratings

Insurify Composite Score

Founders
Not Rated
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Insurify Composite Score

Mercury
81
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Insurify Composite Score

Founders VS Mercury
Not Rated
81
What is this?
User Ratings
OptionsFounders Mercury
Rating/Reviews
48 reviews
1,419 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsFounders Mercury
Local Agent--The rest
Overall Satisfaction--The rest
Policy Offerings--The rest
Pricing--The rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsFounders Mercury
Claim Servicing--The rest
Estimation Process--About average
First Notice of Loss (FNOL)--The rest
Overall Satisfaction--The rest
Rental Experience--The rest
Repair Process--About average
Settlement--About average
J.D. Power Ratings by Region (out of 1000)
RegionFounders Mercury
California--795 pt
The rest
Florida--808 pt
The rest
Mobile App Ratings
RegionFounders Mercury
Android--
161 Reviews
Financial Ratings
OptionsFounders Mercury
A.M. BestA-A
Fitch--A
Moody's--A2

Auto Insurance Quotes

For Married Drivers

CityFounders Mercury
Austin--$74
Chicago--$106
Phoenix--$96
Santa Monica--$67

For Single Drivers

CityFounders Mercury
Austin--$81
Chicago--$152
Phoenix--$93
Santa Monica--$122

For Male Drivers

CityFounders Mercury
Austin--$77
Chicago--$146
Phoenix--$94
Santa Monica--$116

For Female Drivers

CityFounders Mercury
Austin--$78
Chicago--$113
Phoenix--$95
Santa Monica--$72

For Drivers with Speeding Ticket

CityFounders Mercury
Austin--$102
Chicago--$174
Phoenix--$114
Santa Monica--$134

For Drivers with No Speeding Ticket

CityFounders Mercury
Austin--$72
Chicago--$119
Phoenix--$91
Santa Monica--$86

For Drivers Age Between 18-40

CityFounders Mercury
Austin--$81
Chicago--$150
Phoenix--$92
Santa Monica--$136

For Drivers Age Between 40-65

CityFounders Mercury
Austin--$70
Chicago--$103
Phoenix--$90
Santa Monica--$60

For Drivers Age of 65+

CityFounders Mercury
Austin--$93
Chicago--$147
Phoenix--$123
Santa Monica--$67

For Drivers with Average Credit

CityFounders Mercury
Austin--$86
Chicago--$134
Phoenix--$103
Santa Monica--$83

For Drivers with Fair Credit

CityFounders Mercury
Austin--$84
Chicago--$111
Phoenix--$102
Santa Monica--$79

For Drivers with Good Credit

CityFounders Mercury
Austin--$74
Chicago--$123
Phoenix--$99
Santa Monica--$67

For Drivers with Excellent Credit

CityFounders Mercury
Austin--$67
Chicago--$149
Phoenix--$75
Santa Monica--$147

Quotes & Discounts

Discount typeFounders Mercury
Claims Free RenewalVaries--
Home OwnerVaries--
Multiple PolicyVariesUp to 10%
Multiple VehicleVariesUp to 26%
Provider SwitchVaries--
Anti-Theft Device--Up to 5%
Federal Employee--Varies
Good Credit--Up to 73%
Good Driver--Up to 18%
Good Student--Up to 10%
Low Mileage--Varies
Occasional driver--Varies
Organization--Varies
Paid in full--Varies
Passive Restraint--Up to 5%
Professional organization--Varies
Public Safety Professional--Varies
Senior Adult--Varies
Student Away at School--Up to 10%
VIN Etching--Varies

Payment Methods

Discount typeFounders Mercury
Automatic Online Payment
yes--
Cash Payment
yes--
Credit Card Payment yes--
Debit Card Payments yes--
Electronic Check
yes--
Mail Payment
yesyes
Online Payment
yesyes
Person 2 Person Payment --yes
Phone Payment
--yes

Features and Services

Features and ServicesFounders Mercury
24/7 serviceyesyes
Low prices for high risk driversyes--
Online account managementyesyes
Roadside assistance--yes

Optional Coverages

Optional CoveragesFounders Mercury
Accidental Death, Dismemberment, Disability
yes--
Comprehensive Claim Forgiveness
--yes
Legal Defense Costs Coverage
yes--
Rental Reimbursement
--yes
Roadside Assistance
--yes

Insurance by State

Uber and Lyft driver insurance

  • Founders
  • Mercury
  • Both

SR‌-22 Insurance by State

  • Founders
  • Mercury
  • Both

Compare Insurance Products

ProductFounders Mercury
Car InsuranceCar Insuranceyesyes
Business InsuranceBusiness Insurance--yes
Commercial InsuranceCommercial Insurance--yes
Condo InsuranceCondo Insurance--yes
Home InsuranceHome Insurance--yes
Renters InsuranceRenters Insurance--yes
Umbrella InsuranceUmbrella Insurance--yes

User Reviews

  • Founders Reviews
  • Mercury Reviews
1.4
5 Stars
8 %
3 Stars
2 %
1 Star
90 %

Most Helpful Review

By Jimmy C
Terrible customer service. Filed a claim against their insured, who was 100% at fault in a car vs. motorcycle accident. No follow up, the adjuster showed up at the garage to get an estimate then refused to answer calls to authorize the work. I had to lay out the cost and file with my insurance company to get it fixed before the summer riding season was over. This company should not be allowed to conduct business with the blatant policy of ignoring people until they go away.

Most Critical Review

By Jeremy
To high

All Reviews

Showing 1 - 10 out of 48 Reviews
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Read reviews that mention

Bonnie Richardson
My daughter was in a car accident and we tried to call calling the insurance company they gave us an adjuster who was very rude and not courteous at all call back so I called back because they told me they could not give me another adjuster and I asked for a supervisors number I called repeatedly no answer I called back for another supervisor that was different than again I called no answer they haven't yet to return my phone call this is the worst insurance company I have ever seen and I've been around for 60 years
Jimmy C
Terrible customer service. Filed a claim against their insured, who was 100% at fault in a car vs. motorcycle accident. No follow up, the adjuster showed up at the garage to get an estimate then refused to answer calls to authorize the work. I had to lay out the cost and file with my insurance company to get it fixed before the summer riding season was over. This company should not be allowed to conduct business with the blatant policy of ignoring people until they go away.
John Trimmer
They cheat people out of claims. Beware of using them. The person that has their insurance hit our car and they are doing everything they can do not to pay they claim. So sad !
Lawanna R
Horrible Company!! I didn’t want to give this company a tip of a STAR!!
Ulises R
Poor company to deal with, never completed an accident investigation and did not fulfill the duties of coverage, very poor insurance and claim department. Do not recommended!!!!!!!!!!!
Jefferson F
Completely inefficient and rude. Lazy workers continually lie and and do not respond to calls. Would never recommend this company to anyone. They need to be shut done immediately.
AMiller
This is the worst insurance company I've ever had the displeasure of dealing with. I slid on black ice and hit the curb, they processed the claim as an at fault accident. The adjuster is no longer with the company and the new adjuster Janelle stated to me that regardless of the weather its my responsibility to keep my car on the road. Processed the claim as two separate claims and now I cant get any insurance anywhere
Gregorio R
Quite possible the worst insurance company in existence. Had an accident well over a month ago with the other driver being at fault. The driver at fault is insured through founders. They repeatedly ignored emails and phone calls, or would deliberately withhold information which prolonged the process of getting my vehicle fixed (vehicle is still not fixed, 5 weeks later) As a cab driver my employers will not allow me to work with a damaged vehicle so I have been unable to work since the accident. When they finally moved forward with requesting an estimate for damage repair they outright said they were not going to pay because the body shop was charging more than they believed the damage was worth. Now they are outright refusing to pay for wages lost for not being able to work due to the vehicle not meeting my employers standards thanks to their clients lack of attention behind the wheel, Their reason being that I should have had my insurance pay for the damages caused by their client. Will definitely be fighting this because my vehicle is not only property but also my livelihood, I came close to eviction due to their childish behavior.
Doris B
Since so many have complained about them, I thought I would write a nice review for a change. We had a car crash behind our property, and one car went into our fence. I contacted their insurance company, Founders, and was told to get an estimate, take pictures of the damage, and e-mail them. They said an adjuster would contact me. With in a week, they contacted me and asked where to sent the check. A week later in came in the mail. I was very pleased with the speed at which they settled my claim. Maybe if I had car damage instead of property damage, it would have been different. But I am very happy. (I cashed check immediately a month ago, and no problems.) Doris **
Magdalena p
Worse insurance EVER.. Had an accident not of our fault and other vehicle had no coverage so we went with our insurance. Been close 2 weeks no reply from them or help.. Oit of car since.. Wth DO NOT GO WITH THEM to safe at long end its more money. 1 start cuz I had to in order to send this warming
Showing 1 - 10 out of 48 reviews

Methodology

The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.