Esurance vs Travelers Car Insurance

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Last Updated: January 2022


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Esurance VS Travelers
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User Ratings
OptionsEsurance Travelers
4,728 reviews
395 reviews
U.S Auto Insurance Shopping Study (2018)
OptionsEsurance Travelers
Call Center RepresentativeAmong the bestAbout average
Insurer WebsiteAbout averageAbout average
Local Agent--About average
Overall SatisfactionAbout averageAbout average
Policy OfferingsAbout averageAbout average
PricingAbout averageThe rest
U.S Auto Insurance Claims Satisfaction Study (2018)
OptionsEsurance Travelers
Claim ServicingAbout averageAbout average
Estimation ProcessAbout averageAbout average
First Notice of Loss (FNOL)About averageAbout average
Overall SatisfactionAbout averageAbout average
Rental ExperienceAbout averageAbout average
Repair ProcessThe restThe rest
SettlementAbout averageAbout average
J.D. Power Ratings by Region (out of 1000)
RegionEsurance Travelers
California818 pt
About average
Central--814 pt
The rest
Florida826 pt
About average
810 pt
The rest
Mid-Atlantic--820 pt
The rest
New England--804 pt
The rest
New York--821 pt
About average
North Central799 pt
The rest
805 pt
The rest
Southeast--822 pt
About average
Southwest--809 pt
The rest
Mobile App Ratings
RegionEsurance Travelers
4,165 Reviews
146 Reviews
108 Reviews
49 Reviews
Financial Ratings
OptionsEsurance Travelers
A.M. BestA+A++
Standard & Poor's--AA

Auto Insurance Quotes

For Married Drivers

CityEsurance Travelers
Santa Monica$67--

For Single Drivers

CityEsurance Travelers
Santa Monica$106--

For Male Drivers

CityEsurance Travelers
Santa Monica$105--

For Female Drivers

CityEsurance Travelers
Santa Monica$68--

For Drivers with Speeding Ticket

CityEsurance Travelers
Santa Monica$131--

For Drivers with No Speeding Ticket

CityEsurance Travelers
Santa Monica$77--

For Drivers Age Between 18-40

CityEsurance Travelers
Santa Monica$118--

For Drivers Age Between 40-65

CityEsurance Travelers
Santa Monica$63--

For Drivers Age of 65+

CityEsurance Travelers
Santa Monica$57--

For Drivers with Average Credit

CityEsurance Travelers
Santa Monica$78--

For Drivers with Fair Credit

CityEsurance Travelers
Santa Monica$73--

For Drivers with Good Credit

CityEsurance Travelers
Santa Monica$70--

For Drivers with Excellent Credit

CityEsurance Travelers
Santa Monica$125--

Quotes & Discounts

Discount typeEsurance Travelers
Good DriverUp to 40%--
Passive RestraintUp to 33%--
Accident FreeUp to 25%--
Anti-Theft DeviceUp to 25%--
AlumniUp to 15%--
Multiple PolicyUp to 15%Up to 13%
Defensive DriverUp to 10%Up to 8%
Good StudentUp to 10%Up to 8%
Paid in fullUp to 10%Up to 7.5%
PrepayUp to 10%--
Anti-lock BrakeUp to 5%--
Driving HabitsUp to 5%--
Multiple VehicleUp to 5%Up to 8%
OrganizationUp to 5%--
Provider SwitchUp to 5%--
Roadside AssistanceUp to 5%--
Starting your auto quote onlineUp to 5%--
Home OwnerVariesUp to 5%
Signing documents when you buy onlineVaries--
Continuous Coverage--Up to 15%
Driving training--Up to 8%
Early Quote--Up to 10%
Good Payer--Up to 15%
Hybrid/Electric Vehicle--Up to 10%
Low Mileage--Varies
New Car--Up to 10%
No lapse in coverage--Varies
Preferred payment--Up to 3%
Safe Driver--Up to 23%
Student Away at School--Up to 7%

Payment Methods

Discount typeEsurance Travelers
Automatic Online Payment
Bank Payment/Direct Deposit --yes
Credit Card Payment --yes
Debit Card Payments --yes
Electronic Check
Mail Payment
Mobile App Payments
Online Payment
Phone Payment

Features and Services

Features and ServicesEsurance Travelers
24/7 serviceyesyes
Accident forgiveness--yes
Flexible / convenient payments--yes
Mobile appyesyes
Online account managementyesyes
Policy bundling discountsyesyes
Roadside assistance--yes

Optional Coverages

Optional CoveragesEsurance Travelers
Accident Forgiveness
Emergency Assistance Coverage
Gap Insurance
Incident Forgiveness
Loss of Use Coverage
Mechanical Breakdown Insurance
New Car Replacement Coverage
Original Equipment Manufacturer Coverage
Rental Reimbursement
Ridesharing Coverage
Roadside Assistance
Small Claim Forgiveness
Umbrella Policy

Uber and Lyft driver insurance

  • Esurance
  • Travelers
  • Both

SR‌-22 Insurance by State

  • Esurance
  • Travelers
  • Both

Compare Insurance Products

ProductEsurance Travelers
ATV InsuranceATV Insuranceyes--
Car InsuranceCar Insuranceyesyes
Boat InsuranceBoat Insuranceyesyes
Business InsuranceBusiness Insuranceyes--
Cell Phone InsuranceCell Phone Insuranceyes--
Classic Car InsuranceClassic Car Insuranceyes--
Commercial InsuranceCommercial Insuranceyesyes
Condo InsuranceCondo Insuranceyesyes
Cyber Liability InsuranceCyber Liability Insurance--yes
Dwelling Fire InsuranceDwelling Fire Insurance--yes
Flood InsuranceFlood Insuranceyes--
Health InsuranceHealth Insuranceyes--
Home InsuranceHome Insuranceyesyes
Jewelry InsuranceJewelry Insurance--yes
Life InsuranceLife Insuranceyes--
Motorcycle InsuranceMotorcycle Insuranceyes--
Pet InsurancePet Insuranceyes--
Renters InsuranceRenters Insuranceyesyes
Ridesharing InsuranceRidesharing Insurance--yes
RV InsuranceRV Insuranceyes--
Small Business InsuranceSmall Business Insurance--yes
Snowmobile insuranceSnowmobile insuranceyes--
Umbrella InsuranceUmbrella Insuranceyesyes
Wedding and Event InsuranceWedding and Event Insurance--yes

User Reviews

  • Esurance Reviews
  • Travelers Reviews
5 Stars
62 %
4 Stars
15 %
3 Stars
7 %
2 Stars
4 %
1 Star
12 %

Most Helpful Review

By Andrea
Ypuve been easy and great to deal with, im just looking to pay less.

Most Critical Review

By Shane
Poor billing procedures or information changes to billing procedures has messed me up significantly causing me financial burdens and coverage problems beyond comprehension. Was uninsured without knowledge, dropped coverage for no fault of my own. Then offered a chance to reinstate and once again no letter with attached statement for billing. Only thing received was a letter of debt collection for $49.00. now I'm trying to fix your mistake and it's costing me lots of time which info not have and hundreds if not thousands of $.

All Reviews

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Read reviews that mention

Erik Peer
Terrible customer service... dropped my vehicle off. Drive an hour away to pick up rental only to spend over an hour trying to get assistance which only got me nowhere.... unreal I will be going to another insurance company due to the facts that no one can help you and just pass you from person to person with no result... and apparently the New York office only has 2 employees... wtf unbelievable
Heather Snell
Don't do it! There is cheaper rates with much better coverage! In addition, they charged me $50 to cancel after I had been with them accident free for over 2 years! I moved to State Farm and couldn't be happier.
Offered me $100 for my total loss
Raised my rates for now reason then charged me a 10% cancellation fee. Will never return no matter what and I will never switch to any of their partner companies.
A huge corporation and they cannot support essential workers during a pandemic. This is so upsetting and boggling. This company orders over 200 dollars worth of food on a busy Friday morning requested free delivery and could not even tip 10%. My paycheck solely depends on the gratitude of customers and guests and a large company cannot even leave a courtesy tip.
No need
As everyone else are saying, this is a horrible company. Paid a payment one time with a credit card and they but never late. They processing made it late in their system in September. This is April and they raised my rate 80 dollars. What the fuck. Hate y'all and leaving ASAP
Zo Nolan
Wanted to leave a 1 star because they didn't let me add two different plus took $89.00 for no reason...Won't come back 2020!!!
Dee Bolen
We have einsurance my son was hit by another vehicle months ago. Both of my sons were in the vehicle and my son who was the passenger was taken to the ER. The medical claim was to be paid out by esurance. Additionally both of my sons required chiropractic care. the medical portion is the responsibility of esurance. We are five months post accident and esurance has yet to pay the medical portion of my son who was the passenger. They claim they need an affidavit to prove he is not covered under any other insurance. We have emailed, snail mailed and faxed the affidavit both from my home and the chiropractor‘s office on multiple occasions. They claim they have not received the affidavit and they still have not paid these bills, we are now receiving past due notices. The son who they did not require an affidavit for who was clearly covered under the policy it took them over four months to pay his medical claims… 2 weeks ago they claimed they mailed out the checks months ago, yet several of the checks showed up within a two day period just last week, but it’s still not the full amount they owe for him. No one ever returns calls and no one is ever at their desks. I can guarantee you they are NEVER late when it comes to collecting their premium from my bank acct! This is just unprofessional and unacceptable.
Kristi Knudson
I think the esurance AD should be taken off of the internet. I don't care if it's fake or not fake, but it shows a frog with springs on its feet. That is called maltreatment of animals fake or not fake. I am turning them in for this problem if they don't take the ad off of the internet because I'm going to consumer affairs and the BBB because you are not supposed to show anything like that on the internet and they do it anyway so I would assume they would take it off unless they want to get in trouble for maltreatment of a animal!!!!!!!I would never trust this insurance company because of that fact.
Showing 1 - 10 out of 1000 reviews


The car insurance quotes displayed are based on an analysis of Insurify’s database of over 40 million quotes from 500 ZIP codes nationwide. To obtain representative rates, Insurify’s data science team performs frequent comprehensive analyses of the factors car insurance providers weigh to calculate rates including driver demographics, driving record, credit score, desired coverage level, and more.

Insurify’s analysis also incorporates the Insurify Composite Score (ICS) assigned to each insurance provider. The ICS is a proprietary rating that weighs multiple factors reflecting the quality, reliability, and health of an insurance company. Ratings used to calculate the ICS include Financial Strength Ratings from A.M. Best, Standard & Poor’s, Moody’s, and Fitch; J.D. Power ratings; Consumer Reports customer satisfaction surveys and customer complaints; mobile app reviews; and user-generated company reviews. 

With the above insights and ranking methods, Insurify is able to offer car insurance shoppers insight into how various insurance providers compare to one another in terms of both cost and quality. Note, actual quotes will vary based on unique attributes including the policyholder’s driver history and their garaging address.